Orders and Returns
We want you to be happy with your purchases from Shop Linux Online. If you have an issue with an item please use the form above or contact us and we will correct the issue.
You can return unopened items in the original packaging within 15 days of your delivery date with receipt or proof of purchase. If 15 days or more have passed since the delivery date of your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us with details of the product and the defect. We must be notified within 15 days of delivery of the damaged product.
Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
CDs and DVDs that are damaged do not need to be mailed back for replacment. Contact Us using the form above or our contact us form and we will replace them free of charge.
To return the item you purchased, please mail it to:
ShopLinuxOnline - Returns
17 Windstone Dr
Sherwood, AR 72120-2016
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.